Complaints

In this section

• Broadcasting, on-demand & digital
  • TV
  • Radio
  • Online platforms
  • Other intermediary services
  • Public Service Media
  • Video-on-demand
• Online Safety Framework
  • Digital Services Act
    • Who does it apply to?
      • Does the DSA apply to me?
      • Which obligations of the DSA apply to me?
    • What are the obligations for service providers?
  • Online Safety Code
    • Designations & Online Safety Code application
    • Register of designated online services
  • Terrorist Content Online Regulation
  • Certifications / Schemes
    • Out-of-court dispute settlement bodies
    • Trusted flaggers
    • Vetted Researcher Data Access
    • Nominated bodies
• Codes & legislation
  • Codes & Rules
    • Code of Programme Standards
    • Code of Fairness, Impartiality and Objectivity
    • General Commercial Communications Code
    • Children’s Commercial Communications Code
    • Access Rules
    • Advertising, Teleshopping, Signal Integrity & Information Rules
    • Short News Reporting Code
    • Audiovisual On-Demand Media Service Code & Rules
    • Advertising Rules for Radio
  • Legislation
    • Online Safety and Media Regulation Act 2022
    • Broadcasting Act 2009
  • Levy Order
• Licensing & registration
  • Broadcast licensing
    • TV licensing
    • Radio licensing
  • Registration of Media Service Providers
    • Register of Media Service Providers
• Media development
  • Support & funding
    • Sound & Vision
    • Sponsorship
    • Learning & development 
    • Archiving
    • Journalism schemes 
  • Irish Language
  • Equality, diversity & inclusion 
  • Sustainability
  • Media literacy
• Complaints
  • Broadcasting & video-on-demand complaints
    • Obligations
      • Duties
      • Codes & Rules 
      • Record keeping
    • Procedure
    • Engagement
    • Decisions
  • Online complaints
    • Digital Services Act complaints process